Playbook Announcements and Alerts
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Support portal
How can we help?
Live chat is available Monday through Friday, 9:00 AM–5:00 PM ET. Need urgent help outside business hours?
If you're experiencing a time-sensitive issue impacting a live event, registration, payments, or your ability to operate, text (484) 930-3433.
For non-urgent questions, please submit a ticket and our team will follow up during normal support hours.
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Ask our AI support assistant questions about Playbook365. If Ruckus can't solve it, he'll help you submit a ticket.
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Step-by-step guides, FAQs and how-tos for using Playbook365.
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Best for account-specific questions, issues or requests that aren't urgent.
Submit a ticketLive chat - Talk to a person.
Connect with a Playbook365 support team member Monday–Friday, 9 AM–5 PM ET.